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Homeaway.com property Complaint - Need some attention in Palm Springs

Review by MP50 on 2009-11-25
"I had booked this property for a long weekend. It looked like a good place for a family get together.................that is, until I saw the place. Extremely disappointed is an understaement. The place had a very dirty feel to it. The cabinets had old food in them and the fridge had not been cleaned out. There were cracks in the bedroom walls, closet doors that were of there off their hinges and just dangling. Many of the closets were impossible to even get into as the owner had a bunch of his stuff strewn about. The outdoor furniture was covered with dirt and debis. The pool had cracks in it and big chunks missing. I called the owner and voiced my displeasure with the property. He gave me one excuse after another. I decided the place was not fit for me or my family. We called an agency in Palm Springs and booked another property. At this point, the owner has not been responsive to refunding the balance owed to me.
KEEP SEARCHING! This place is a mess! Book something else. You'll be happy you did."
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