CenturyLink formerly Embarq Complaint - Slammed and Empty Promises
I usually don't look at my bill, since all the taxes and fees drive me crazy. We only have our landline since our cell reception inside the house is inconsistent at best. Today I decided to look at our bill, since it's now CentryLink, and found that there was a $5 charge on our plan that we didn't ask for. Turns out the last time I called in fall of 2008 to get rid of the junk we had on our service that we didn't need, our service was switched to the basic (that we wanted) but added on was selective call rejection (that we don't want). Now they're telling me someone from our home added it, although my husband and I did not, and our 6-year-old wouldn't know how to even dial the company. The "service" has been removed from our bill, with a $5 credit--gee, thanks--but no way to adjust for the year of erroneous charges. THE LESSON is to read your bills every month, since even the people and companies you think are allies are not, everyone is out to get money in any way possible, even and especially behind your back. The killing of an optimist; sad, isn't it?
THE OTHER ISSUE IS INTERNET: We've been here for 11 years now, and although we're only 2 miles from the county seat and have been promised internet "next year" every year for 10 years, we still don't have it. Our friends who live in the middle of chicken farms for miles around have it, but we don't. AAAAAAAARGHHHHH! We like Verizon's broadband, but in this day and age would like DSL to access and provide information & uploads for work & pleasure.
I'm not into violence or drugs, so what is a frustrated, wronged person to do? Makes me want to scrap everything, buy a horse & sheep and go live on our back 90, unfettered by "technology". Or meditate...Ohhhmmmmm. Or realize that while this situation is as aggravating as all getout, in the grand scheme of things it's insignificant. I'm grateful to have a good brain, body and home, with a good job and loving family. I'm counting my blessings on this Thanksgiving eve and cursing the ruthless companies underneath.