Citibank N A Complaint - Credit Card Abuse - Finance charges
I recently received a notice from Citibank's Ken Stork that my interest rate on my Master Card was going to go up to 23.99%, unless I decide to accept changes to my account. I am very agitated about this. First, I am upset at myself for having this card that currenly has a 19.99 Interest rate which I have been living with.
We do not use our credit cards very often, but we have had this one for approximately 33 years. We are no where near our limit, we have never been late, we have a credit score of over 800. We owe very little to anyone.
If we do not accept the terms of the new agreement, we can always opt out and they will close our account.
This is the way to treat a customer of 33 years.
In going to Citibank web site, They are offering on a Platinum card a rate of 11.99 and on a Diamond Preferred a rate of 12.24%