Vedio Only Complaint - Never Buy from Video Only

Review by DanT on 2009-11-25
LYNNWOOD, WASHINGTON -- I ordered Sony HDTV that come with DEV-E30 home theater system on Oct.11, 2009. Video Only told me that items are on the back order. On Oct. 21 I received the TV. It has been 6 weeks since I made the purchased. But I have not received the home system yet. Every time I called them they always say it will come within 2 weeks. Last Monday, I asked to speak to store manager to compliant delay. The manager told me that is Sony's delay not them. Is there anybody with the same experience?
Comments:1 Replies - Latest reply on 2009-11-25
Posted by goduke on 2009-11-25:
You might want to contact Sony and see if there really is a delay to the marketplace for this item.

You are probably at a point where you need to decide if you're going to tell these guys "come get the part your delivered, I don't want it," or "I'll pay for what I got, but you need to refund the rest." Continuing to wait puts your ability to get a quick, clean resolution at risk.

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