Victoria's Secret Complaint - Victoria's Secret - I can't understand how they stay in business
COLUMBUS, OHIO -- I own a medium sized business and I asked my wife who does our marketing to buy several hundred small Christmas gifts ($2000)as well as several thousand dollars worth of gift cards from Victoria's Secret this year for our female customers this year. She went to the VS store in the Valley fair Mall in San Jose, CA and they got out all the merchandise. She asked if someone could help her get all the boxes to her car since she is 6 months pregnant and the manager told her no - to carry them herself. She said she couldn't so and she didn't buy them. She then ordered the merchandise online. The following day they called to say they wouldn't accept the order "because they thought we were going to resell them." Although I called several people at the company, they refused to sell to us. They did say if I sent a letter on my company letterhead (what does that prove?) they "might" let us spend our money at their store. Of course, we returned the gift cards (replaced them with Macy's gift cards) and will never do business with Victoria's Secret again!
I hope more companies start to compete with them, because it wouldn't be hard to succeed competing against a company like this. All the fashion shows in the world can't save this loser of a company! If you own any Limited Brands stock (LTD), dump it!