Orbitz.com as competition
What are you planning on doing to keep up with the new competition of Orbitz.com? I have already used their site and prefer it now over yours. I think the only way us consumers will continue to get good prices is if there does exist competition. Priceline was the reason the airlines created Orbitz, but if you go down, the airlines will just mark their prices back up.
I guess I just wanted to let you know that even though we do appreciate your services and what your company has done for consumers, the bottom line is price and convenience. I hope you can adapt and keep pace with the new competition, because I would like to go back to using your service one of these days.
Thank you for taking the time to read this.