Empire Carpeting Compliment - Great Things to Say - Carpeting/Empire

Review by Wonderland on 2009-11-27
I had a wonderful experience with Empire. Warren our sales person was wonderful and straight forward. I was thankful to have a person who was knowledgeable and straight forward with me. I was also very impressed with the installers and their professionalism. I would recommend them any time and buy the way.....I think you have to research every time you are making a big purchase.....know what you are buying first and you will find that Empire is true about square footage and about the quality of carpeting....

I am very pleased...You will be too!!!!
Comments:3 Replies - Latest reply on 2009-11-27
Posted by MRM on 2009-11-27:
Thank You, "Wonderland" for persuading your readers to patron this business!
Posted by S on 2009-11-27:
We used Empire for some new carpet at our last home. The sales guy was really nice, and the installers were pretty good... but my only complaint was the quality. They sold me pretty good on the fact that it was going to be top notch padding and when it came and was installed, it was not the best padding. In fact, the padding was pretty crappy.

Besides that, we were pleased. But we were selling the home so it didn't bother us too much. If we were staying I might have been more upset.
Posted by David on 2009-11-27:
as a former carpet rep I can tell you the folowing. All Empire Sales people are independent contractors and many work way more aggressively than the posters did. They operate on a one stop close meaning the guy will come show you carpet and you need to make an immediate decision. They do play a lot of games with their pricing and honestly you would pay less at almost any other store. Do you honestly thing you pay for one room and get two free? How can a firm constantly offer 60%off on a product with an avg markup of 45%. If you believe you got a great deal good for you but most reviews of this firm run on the negative side.

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