Alltel Complaint - Please don't discontinue our tether cord internet connection - Internet connection via tether

Internet connection via tether - Complaint

Review by Louise9256 on 2009-11-27

PALATINE, ILLINOIS -- We really like our Alltel phones and internet connection. We have experienced none of the problems listed here in this forum. We have had only a couple of dropped calls and they were in the mountains. We travel half of the year and our cell phones are our only phones. We have a simple plan of shared 500 minutes with nights, weekends and internet connection time free. We use one of our phones for internet connection through a tether cord. OUR ONLY COMPLAINT IS THIS: we just purchased a new computer with Windows 7 in it. When we called Alltel to get the software for our phone to connect to the internet through Windows 7, we were told there is none and there are no plans to develop any. We love our connection through the tether cord and are afraid that Verizon/Alltel is using this Windows update as an excuse to discontinue the tether cord and force us to use the internet card, which costs twice as much for the same service. We certainly hope the representative was mistaken as we really enjoy our internet access through the cell phone tether, but may have to go to using campground WiFi if there is to be no update to Windows 7 compatibility. Thank you.