Double wall oven horrible; self clean destroys computer; Whirlpool breach of warranty
Double wall oven GBD307PDQ - Complaint
I own Whirlpool double wall oven model GBD307PDQ. This oven is horrible and Whirlpool customer care is arrogant and condescending. On three occasions (post warranty) the oven has shorted out in self clean mode and fried the thermal fuse and twice fried the entire microcomputer. On two of those instances, the self clean cycle came on automatically.
Upon research, I am apparently not the only customer who has had this exact problem with my $2000 double ovens. Other consumers with the exact model and related RBD models have had this same problem with self clean. Repair costs are now near $1000 when you add up all three service calls over the years.
The frustrating part is that Whirlpool is not a trustworthy and reliable company. They refuse to formally recognize this problem in spite of the thousands of consumers who have had this exact problem. Frankly this is a known defective product. They know of its flaws and quality issues. I am interested in joining or helping to begin a class action lawsuit for breach of warranty.
Be sure to read reported problems with this model at www.consumeraffairs.com. Also send Email to firstname.lastname@example.org if you are interested in fighting this big corporation.