National Floors Direct Informative - The Worst Company I Have Ever Dealt With
AVON, MASSACHUSETTS -- I just wrote a comment to NFD website, but I am sure no will contact me as I have received absolutely no customer satisfaction from them to date.
I wish I read this website before investing my time and money on getting a rug and hardwood floor installed. Both experiences were a nightmare, from installing the carpet at midnight on a Friday night, to having the floor installed incorrectly. After numerous no shows and zero customer service, I felt the need to warn others that you should NEVER do business with this company. There is no one, supposedly, to contact to complain but a Customer Phone Rep. I asked to speak to the VP or President of the Company and was told there was none. It is a family owned company and they wish not to be named. Gee, I wonder why they don't want to be named - it is such a shoddily run company, I can't even imagine how they are still in business.
Anyone who is reading this - please take heed and get your carpeting and flooring elsewhere - save yourself money and headaches - I would never recommend their service to anyone!!