Tree Classics.com Complaint - Dissatisfied Customer
I am very disappointed in the Christmas tree. I ordered it to replace a tree we had had for 7 years, from K-Mart mind you!!! At the end of the season we had a whole section of lights go out. I called the company and they replaced the bottom section, although the middle and bottom sections had lights out! The middle section of lights are still out. I have replaced all the bulbs and the fuses. I am out of ideas and they are not willing to help. I will be getting a new tree and it will not be from Tree Classics! I have just spent 2 hours trying to fix this problem and that does not included the time spent last year. For the price of the trees I would have liked to have seen much better quality. I also thought USA made trees would be higher quality I don't mind spending extra for good quality product. THIS IS NOT!