Bank of Nova Scotia in Spanish Ontaio Complaint - Return phone call - NOT Returning my Phone call

Review by JohnBgood on 2009-11-29
SPANISH -- I inquired about a loan to be added at the end of my Morgage for re-payment, I never missed a morgage payment since purchashing the house in 1994 so I wanted to get a loan to install a wood stove in the home, The person from the bank did phone me one day when I was out so upon returning home I did return Her phone call BUT She wasn't in, I left a message BUT NEVER have I received a return phone call from Her or anyone at the Bank Of Nova Scotia in Spanish, Ontario.. I am still waiting, it's been a few weeks now.. They Can't be that busy ?? Maybe don't want my business anymore, How can that Bank advertise that WE ARE RICHER THAN WE THINK... I am very disapointed in them, like, did i get the loan or what, gee's a simple Yes or No would of been great. Your still my Number 1 bank..
Comments:4 Replies - Latest reply on 2009-11-30
Posted by Anonymous on 2009-11-29:
Chances are she may have not gotten the message. If it's really *that* important to you... call them.
Posted by Anonymous on 2009-11-30:
Or better yet, get off your duff and go into the branch and fill out a loan application.
Posted by RestaurantGuy on 2009-11-30:
Give her one more phone call. If she doesn't pick up or return your call, go to another bank for the loan. I don't think they are not the only bank that will loan you money
Posted by Pepper on 2009-11-30:
very true. it's better to apply in person
that way you're not paying phone tag

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