DirecTV Inc Complaint - DirecTV Is Trying To Steal From Me
EL SEGUNDO, CALIFORNIA -- So a few days ago I ordered a pay per view movie to be recorded on my DirecTV DVR.
As their new "guidlines" foisted on them by the MPAA Gestapo force them to erase the movie after 24 hours.
It skipped my mind, so when I remembered 36 hours later, of course the movie was erased from my hard drive of my DVR.
No problem. I called DirecTV to have them give me credit for the movie I missed, and to re-order it so I could actually watch it.
No....the rude woman at DirecTV told me it was MY fault I did not watch the movie within 24 hours, and they were not going to give me credit!
I have been going around and around for 4 days now with these idiots, and they show no sign of budging.
After reading the reviews on this site, I guess I should feel fortunate they are only trying to steal $5 from me, but it is the principal of the thing.
I have threatened to sue them, and they mentioned in one email they wish to resolve this without getting lawyers involved.
I realize now they are a pack of lying criminals who should not be allowed to do business in the United States.
While I mull over my options (which are going to be few), I have already filed a complaint with the Federal Trade Commission.
That is just the first step.
Several years ago I DID order a DVR from them, and of course I know now that by doing so I extended my service agreement with them by 24 months. Naturally I had no clue of this until this weekend, when I began educating myself on how DirecTV makes it their corporate policy to ass-rape their customers.
The good part is that I ordered the DVR well over 2 years ago, so as of right now, I am not bound to any contract.
The bad part is that even though I am supposedly not bound by any contract, I am now certain they are going to try to rip me off when I cancel my service.
This will not be of much help to anyone else who has posted here, but I thank you all for posting your stories of DirecTV BS here for all to see. It has helped me tremendously in making me aware of what I am up against.
At the very least, I am going to refuse to pay them for the movie I ordered, but I am investigating legal firms with the express purpose of taking them to court to recover my money.
DO EVERYONE YOU KNOW A FAVOR AND TELL THEM NOT TO SIGN UP WITH DIRECTV!
THEY WILL REGRET IT IF THEY DO!