Midwest Express Compliment - Midwest Express: Going above and beyond
Travelocity messed up my daughters' flights home after the Thanksgiving holiday. With no seat assignments on an overbooked plane, they were bumped until the next morning. Even though this was not Midwest Express's fault, they rebooked them on Northwest for the morning because their flights were full, gave my girls a coupon for half price on the nearby airport hotel, AND gave them each a $400 travel voucher.
Kudos for good customer service!