Toro lawn equipment Complaint - Toro fails - toro wheel horse
I recently purchased a replacement deck for a wheel horse lawn tractor and upon receiving it (after transfering parts to it) noticed it only had three hangers to secure it to the mower, the original had four. figured it was a mistake so I loaded the decks up and took them to clays lawn equipment in raleigh nc and showed them what I had. James the parts associate whom ordered the deck for me originally was stumped he called toro and they said that was the way they were, he explained that he had ordered me the parts thatattach to the missing ear that they said doesn't exist and they said sorry thats how it is. now I can't attach it to the mower cause it will hang crooked so I asked if they could weld a bracket on it, easiest resolution, and was told no if I did that it would void the warranty on the new deck. wow, so now I have spent a thousand dollars and can't cut my grass, and toro says sorry. so do not buy anything toro because you won't be able to repair it in the future.