Cheese Cake Factory Complaint - Food Poisoning - Salad

Review by 02kl18 on 2009-11-30
LAS VEGAS, NV -- Was on vacation in Las Vegas and got food poisoning at from a salad at Cheese Cake Factory in the Forum Shopping Center at Caesars. We were stayting at Caesars and I had to be taken by rescue squad to the hospital. Spent most of my vacation sick.
At the hospital they did not test my vomit or feces so they could not tell what I got it from.
I know! I ate a salad the night before at Cheese Cake factory. Since I had no proof it was caused from the salad Cheese Cake factory would do nothing about the $2000 medical bills I incurred after insurance paid. They sent me a $50.00 gift certificate that will not be used by me.
So beware eat their at your owb risk, they do not stand begind there food!
Comments:6 Replies - Latest reply on 2009-11-30
Posted by Josh on 2009-11-30:
It's one thing if you could prove what it was from, but since you couldn't prove that it was their food, they aren't going to pay for your medical bills. They did give you a gift certificate (probably out of good faith). I'm not sure what more they can do without knowing that it was their fault.
Posted by Anonymous on 2009-11-30:
How soon after you ate did you get sick? You were taken by rescue squad? For food poisoning?
Posted by goduke on 2009-11-30:
Different strains of food poisoning have different incubation periods -- some as long as several days. So unless you didn't have anything else to eat and/or drink in Vegas for the 3 days prior to getting sick, you can't definitively blame it on the salad. If there was something in the salad that caused you to become sick, chances are it would have happened to multiple people, and the health dept would have gotten involved.
Posted by RestaurantGuy on 2009-11-30:
What you had was probably the Norovirus. This is different than food poisoning. Most of the time in a restaurant it is spread through the pantry station (salad station) as the food there is normally not cooked. Symptoms of the Norovirus include nausea, vomiting, diarrhea, and some stomach cramping. Sometimes people will also have a low-grade fever, chills, headache, muscle aches, and a general sense of tiredness. The illness often begins suddenly, and the infected person may feel very sick. In most people the illness is self-limiting with symptoms lasting for about 1 or 2 days.
Posted by andbran on 2009-11-30:
if no one is going to use the giftcards can i have them?
Posted by Disaster Worker on 2009-11-30:
You also could have had e.coli from the salad. E.coli is in all our bodies, albeit at a low level. Sometimes salad leaves aren't washed well, so it definitely could be the salad. In EMS, we know that most all vomiting/diarrhea is some sort of mild food poisoning; and for the record, there is NO such thing as "stomach flu". You cannot get influenza in your stomach. I also agree with Restaurant Guy that another possibility is norovirus.

I hope you're feeling better now. I've never transported anyone in my ambulance with food poisoning (or norovirus), so you must have been really sick.

Best wishes!

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