Esucuritel Complaint - Don't Waste Your Time And Money!

Review by mondayrick on 2009-12-01
Don't waste you time and hard earned money on this insurance offered by Cellular South. They make promises of replacing phone that are not fulfilled. I have been without a phone for 1 week now and still can not get an answer on when the phone will be replaced only that it is "pending". Everyone I have spoken with has, in my opinion, been rude to say the least. In this day and time it is almost impossible to wait a week for a business cell phone to be replaced! But let me make this clear....They are extremely quick in one area........That is charging the deductible to your credit card!!! This insurance should border fraud. If I had the money that I have paid on premiums over the last few years I could have bought a couple of new phones and not had to wait 1 day!!!!!

Cellular South needs to find another insurance provider to offer their customers!!! Such a great cell phone company and such a pathetic insurance program!!!

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