Ashley Furniture Homestore, Elkton MD Complaint - Terrible Customer Service
ELKTON, MARYLAND -- I was told that I would be called to 'arrange' a delivery time on a specified day. I was left a message and dictated a time which I could not accommodate. I called the store back the day before the delivery and told them that I would either need to move the delivery back 1 hour or reschedule it. I WAS TOLD, NO PROBLEM. On the day of delivery, the truck came before the agreed upon time and left before we got home. The driver then left a message telling me that I will have to pay ANOTHER $150.00 delivery charge for them to come back.