Fax.com Complaint - Fax.com? Fraud.com is more like it!
HOLLYWOOD, CALIFORNIA -- I canceled this account two days after signing up. I received the confirmation email. I deleted said email as I thought all was good and done.
Now, two months later, I start getting charged. I wrote to them and they sent a letter threatening to send me to collections and report to credit agencies even though I had not visited the site or used the service! They say that unless I can provide the email the charge is valid. My fault for trusting them and deleting the email but should I have to deal with threats given the fact that I have not used the account and therefore it should be obvious that I speak the truth? Even from just a customer service (what's that??) point of view, was a threat the proper way to respond????? STAY AWAY! By a fax machine at Staples for $19!! If they choose to refund the charge and close the account without further inconvenience from me, I will update this review.