Jo-Ann Fabrics Complaint - Double Charged - Arts and Crafts
FARGO, NORTH DAKOTA -- I was not going to write a complaint, but I see that Jo-Anns has done this to people before based on what other people write.
On 11-28-09 My wife made a rather large purchase. Today 12-1-09 I notice on my online banking that Jo-Anns made a double charge to my Mastercharge three days ago in the amount of $150.98. I called the store, and at first they said they did not double charge my card, but when they called their corporate office they told the local store manager that yes, there are double charges to many cards that day. They said I will get my $150 back some time this week. I don't know about most of you, but right during Christmas Shopping season I cannot afford to be MINUS $150 on my bank card for a whole week. This is my checking acoount and even thought I have some overdraft protection my money is not locked up in some corporate mistake and they don't try to make it right. An attitude of "you will get your credit from corporate when they get to it" attitude.
Summary, they have done this before, and it appears that they did it again, and they make no move to try to reimburse me $150 RIGHT NOW when I need it. HOW MANY PEOPLE are out $100 or more this week, right after a big shopping weekend and before pay day!