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Mazda Complaint - Dealership charged to replace new tires after 10,000 - Tires on new car deemed "bald" by dealersgip after 10,000
Tires on new car deemed "bald" by dealersgip after 10,000 - Complaint
OWINGS MILLS, MARYLAND -- My son, foolishly, took the new car (purchased about 10,000 nad 8 months before) that I had bought him from the Mazda dealership to the same dealership, since he had a concern about some slight problem. I tell the kids to use Jiffy Lube or Mr. Tire for maintenance, but he wanted to do things right, so he went to the dealership. Then he called to tell me that they were replacing the 2 front tires, saying one was bald and the other needed it also. I asked to speak with the manager, got someone else, who said it was too late to cancel, as my son had already signed the papers. So, I had to pay around $300 for 2 new tires after only 10,000. Unbelievable. They said maybe it was due to unnoticeable alignment problems (car wasn't pulling, etc.). So - that may have been unnoticeable, but their tactics weren't. Regardless of the performance of the car, I would never buy a Mazda again.
Comments:
Posted by Hugh_Jorgen on 2009-12-02:
Most automakers don't cover tires under their warranty. I would be more concerned as to why you needed two tires with just 10K miles on the car.
I hope the $300 charge included a full alignment of the suspension. I would keep a close watch on these new tires - if they start wearing prematurely you need to find out what is going on while your warranty is still in effect - if could be a defective or bent front end component.
I hope the $300 charge included a full alignment of the suspension. I would keep a close watch on these new tires - if they start wearing prematurely you need to find out what is going on while your warranty is still in effect - if could be a defective or bent front end component.
Posted by redmx3racer on 2009-12-02:
When I was a little younger, my front tires always wore out quickly-from doing burnouts and taking corners too fast.
Posted by JR in Orlando on 2009-12-02:
My front tires on my 1968 Chevy Camaro, 350 4 barrel were fine, but the rear tires sure took a beating. If you look at almost any automotive help book at the auto parts store they will have a picture of various tire wear and a description of the mechanical problem that causes it, e.g. center worn - air pressure too high, cupped on edge - out of alignment.
Posted by Slimjim on 2009-12-02:
Did he bring the car in for new tires? Why would he give the go om something that would be obvious to the eye if there was a need for change or not, if they weren't in fact bad. I'm guessing this is a front wheel drive car ? Unless you saw the old tires first and can confirm they were fine, I don't think you can throw a complaint up based on math and expectations alone. I chewed through tires quite fast too when I was a newer driver.
Posted by JR in Orlando on 2009-12-02:
Most tires have wear bars in them now anyway, so it should have been clear to your son whether he needed tires or not. This is something he should be taught, if he is going to drive. The old test was to take a penny, stick it in the tread with lincoln upside down. If the top of Lincoln's head showed and was not down in the tread, then the tire needed to be replaced. This equates to about 1/16th inch of tread left.
Posted by redmx3racer on 2009-12-02:
Nice JR! My GF's dad has a 69 Camero SS he bought in 1971. What a car! I've always been a Mustang guy myself, my Dad and I restored several when I was a kid (including a 64 1/2 that was the 88th one ever built).
Posted by Skye on 2009-12-02:
What was the slight problem that caused him to bring the car to the dealership, ending with needing new front tires??
Great advice everyone!
Great advice everyone!
Posted by lotsandlotsofcars on 2009-12-04:
The tire pressure light was coming on, which ewas why he went, plus a strange noise that he thought might be related to leaking engine fluid. He was told that the 2nd part wasn't a problem, but the 2 front tires (1 in particular) were bald. He did get an alignment, also. I have suggested that he monitor the tires - and get them rotated on schedule -- so, we;ll see ho wit goes. Thanks for the input!
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