HSBC Retail card services (Furniture Row) Complaint - Didnt take full payment - Credit card
Credit card - Complaint
I had purchased a living room furniture set from a Furniture Row retailer. The purchase was put a newly opened card from Furniture Row and managed be HSBC Retail services Dept. The purchase was under a "same as cash" promotion on 12/27/08. I made payments up to 10/24/09. On 10/24/09 I made one final payment of 1,840.66 and wrote paid in full on the memo line on the check. To my surprise, I received a bill the following month for. 66 cents. I thought that I had mad a mistake when writing the check so I check with my bank to view the payed check online. For some unknown reason, that check was the ONLY check that I could not view. From here I went to the checkbook to see the carbon copy. Sure enough, the check was written for 1,840.66. Was this an honest error on their part or is it that my promotion period was just about to expire and not having my account paid in full would mean that they would be able to demand the deferred finance charges of $436.76 You can come to you own conclusion, I'm sure you know what mine was. I am sending them another. 66 cents (This is more than it cost them to bill me) to try and avoid what would come next.