Toys R Us Complaint - Ridiculous Return Policy
AMARILLO, TEXAS -- I wish I had checked reviews before purchasing such an expensive item from Babies R Us. My daughter purchased a Graco swing a few months before her baby was due, not realizing she only had three months to return the swing if there was a problem. Once opening and putting the swing together 3 1/2 months later, she found that none of the electronics on the swing worked, but she was unable to return the swing because of their policy, even with the receipt. It was obviously brand new. I will never shop at Babies R Us again and will read reviews before purchasing future expensive items. The clerk I spoke to was very rude and unwilling to help.