Wells Fargo & Company Complaint - Courtesy Calls - Mortgage Loan
2 monts ago Wells Fargo took over Wachovia's mortgages.2 months ago "curtesy" calls started. Mortgage payments are due the 1st of the month. These calls start the 3rd. Sometime up to FIVE a day!
My mortgage payment isn't usually paid on the 1st but it has NEVER been late!
Why am I getting these thinly veiled harassment calls? I called WF to get them stopped. The customer representative told me if I paid my bills on time, I wouldn't get "curtesy" calls. I'm not some low life who doesn't pay her bills!!!!! I don't deserve harassing phone calls! You just don't treat good customers like that.
I'm sure I'm not the only one who is upset about this. Those calls don't encourage me to pay on the 1st. Instead, they make me so angry, they won't get another payment until the 14th.