Whirlpool - Terrible experience
dishwasher and refrigerator - Complaint
MISSISSAUGA,ONTARIO,CANADA -- Two years ago when we moved to our new house my wife wanted a new appliances. It all made sense since we were to have our kitchen renovated soon after moving. She did not do any internet research and so just for their nice look we ended up with new, stainless steel (pretty expensive) appliances. Our bad experience started soon. Dishwasher soap compartment door sometimes open and releases soap during cycle and sometimes not. This causes that every other load don't get clean. Technicians came maybe six times already, some were truly sorry about the product's poor quality, some were looking for mistakes in installation (found none) but nobody can do anything about the junk. It's been a two year battle with company who really does't care about customers.
The same and maybe even more painful experience we have with their refrigerator. One full year we did not have a water dispenser connected. When we got our new kitchen we finally had our water hooked and water was so distasteful/stale tasting that I right away changed build in filter. I thought that it would solve the trouble. No way. You can change build in filters and drain the system how long you want, staleness is still there, service guys just listen to the story, spit out water that we offer them to try and that's it. Whirlpool? Never again!