NCO Financial Systems Complaint - Negligence - collection agency
I am a brand new mom and wife. Planning to buy a home and set down roots. I have never received a phone call, postal mail, or an email regarding an account taken over by NCO. Not even Progressive insurance. I have learned the hard way about credit cards, and I have paid off my debt. I had to find out from a mortgage company about a three year attempt to collect a debt.
I am floored that this is on my credit and no attempts to contact me have been made. I have moved every year since 2006 yet have kept the same phone number, so why on earth would a collection agency neglect to collect on an account. I feel that this company slanders consumers credit and neglect their responsibilities.
I have tried to communicate via email and phone, and have found it impossible to connect with a live person. the customer service values are a mess and their follow up with consumers is next to non existent.