La-Z-Boy Incorporated Complaint - Boy are they lazy and don't care either
We spent nearly $7000.00 on a loveseat and 2 recliners. Chose a sample of their offered material; paid and waited. The loveseat had to be recovered right away and took almost 5 months to get. In the 12 months we had to have the fabric replaced on 3 of the 4 seating surfaces. The last took 3 months to get fixed and they would not come fix it without charging me $80.00 to come get it. Even though it was still under warranty. Mis representations, stretched delivery dates and NO help from Corporate except excuses. We will never buy from La-z-boy again. They don't care about the customer. I'm sure we will be throwing this stuff out in the yard in the next year. $7,000.00 for plywood and poorly sewed fabric. We are real suckers........
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