Safeway Inc. Complaint - Happy Thanksgiving NO Thanks to Safeway!!
AURORA, COLORADO -- I ordered the Prime Rib Dinner for Thanksgiving 2009 about two weeks prior to Thanksgiving, with a two hour pickup prior to my guests coming. Safeway states rewarm should only take 1 1/2 to 2 hours after getting Prime home. I sent my wife to pick up Prime actually a 1/2 hour earlier than set time. When she came home she told me that the deli mgr said one of their employees had "stolen" ourprime rib so instaed sent us a raw prime rib with limited instructions on preparation and cooking. Of course my oven was packed with other food such as a turkey and side dishes with barely any room for the Prime espiselly from raw to cooked at 325 degrees. everything else was set at 225 degrees. well we used their instructions and came out with a very nice medium well cooked prime instead of the medium rare as promised by Safeway. There was no reduction in pricing nor did they sent their "chef" to cook it for us. What a rip off!! I will never darken the doors of a Safeway forany product again in my lifetime, nor my kids, wife, nor any of the 12 guests and their families who came to dinner that day.