Amerigas Complaint - Not again!
MIDWEST KY,OH,IN -- Here we go again. Every year that I need to fill my tanks. Amerigas customer service tries to play me like a fool. First of all I pay for my propane before it is even delivered. I tell Amerigas that I have 32percent in one tank and 35 in another. They tell me first of all that I owe them $90.00 balance, like I said that I pay before I can use. I asked how do I owe money too you? I guess she thought that I would just go ahead and pay it. I questioned her and she said someone in the office must have made a mistake. I checked the price for propane on-line before I called Amerigas the price per gallon is $1.89. After she figured out that I was not paying the $90.00, she told me that my price per gallon would be $2.39 a gallon, I guess she thinks that I am stupid of something. $.50 more cents a gallon is what they are going to charge me?? They last two time that I got my two-hundred gallon filled, that I paid for upfront and was supposed to put me @ 80%, one tank was 72% and the other was 73%. I paid to have them filled to 80%???? They rip people off all the time. This was not the first time that they had done this too me. And when I asked why was my tanks being filled at 60 degrees temp when it was 26 degrees outside?? Every answers that they give me, not one matches??If I would you I would save my money and call around to find a better price and a better company. Stop letting companies like this rip you off! I am sick of Amerigas taking my hard earned money and I am not getting what I pay for.
Fuel Recovery Fee $4.03
Hazardous Materials $9.56
Very bad customer service
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