Hsbc Complaint - Credit Card Cancellation
I have HSBC credit card, for which I had many bitter experiences, first, I applied for a loan for Rs.10000/- after a long communication with HSBC people, but not get the same the reason was the address is not correct, at the same time I am getting my statement regularly except in last month(NOV 09). Secondly they were charged CPP protection charges Rs.995/- without my knowledge. I fight a lot to revise it, and I succeeded.. but I lost Late fee on this account. Thirdly, they were charged annual fee of Rs.700/-After that when I asked them to cancel my card by email, they asked me to talk to their customer care people for this, and I talked to Mr. Avinash, he is not accept to cancel my card. Then I sent a letter to their Chennai office by courier, but they says they did not received the same and after that I received a circular says my phonebanking become Inactive. After that end of November I got one SMS says my account balance is Rs.285.38/- for which I still not recd any statement. I already paid the amount of Rs.290/-, but I need justice on this matter.
Please enable me to cancel my credit card immediately. Otherwise I have to reach Ombudsman to get justice.