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Claremont N.H. Subaru Complaint - Transmission Poor Service

Review by healy on 2009-12-08
CLAREMONT, NEW HAMPSHIRE -- I brought my car in to have a surging problem checked. I thought it was my transmission because it just did not shift properly. When I brought it in they told me it was the alternator and said that it was not the transmission. I then went to another garage and they said it was not the alternator the reading they were getting it showed no problem.
I then brought it to Keene Subaru who said no problem. Well low and behold this car is having transmission problems and it seems because I am a women they were going to stick it to me. I am sick of these garages taking advantage of women. I am now going to contact Subaru. But anyone interested in purchasing a vehicle from Claremont Subaru should think twice. Poor service and Liars.
Comments:2 Replies - Latest reply on 2009-12-08
Posted by redmx3racer on 2009-12-08:
It sounds like the dealer in question did not diagnose your problem correctly. I don't think they were trying to "take advantage of you"....lets see, this car needs a transmission that might be $1,000-$3,000. Nah! Lets just get her to buy a $100 (maybe a little more/less) part instead!
I could see your complaint a little more if they tried to sell you a whole new transmission, when it really just needed something replaced. That would be taking advantage.
Posted by JR in Orlando on 2009-12-08:
Cars are so complicated and system so interrelated now, that it is difficult at times to diagnose problems. Additionally, many mechanics are now just parts changers.

I don't think that garages necessary take advantage of women, as much as they take advantage of those who do not know about cars. I have rebuilt engines, brakes, etc., so have a good idea what is wrong with my car when I take it in. If one does not know, then the mechanic can easily put on additional, unneeded parts if dishonest.

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