DirecTV Inc Complaint - Free Moving Cost _ BIG TIME FRAUD
DirecTV free moving is a big time fraud. I was told by their customer service person that there will not be any charges associated with the moving. And I had asked specifically about this. But when I really wanted to move my service, I was asked to pay $50 (which they claim to have reduced from $199). Its not mentioned anywhere in the website or NEITHER DID THE CUSTOMER SERVICE REP told me about this. When I asked the customer representative about the $50 moving cost, I was told that they determine this depending on the eligibility. And I don't have a clue about how DirecTV determines the eligibility. I am more pissed off at the credibility of DirecTV's customer department providing a customer about the information than paying $50. And ofcourse $50 too makes a lot of difference in this kind of economy. And its sad that an organization like DirecTV is ripping their customers off like this, providing wrong information. Basically, DirecTV will lock you on to their 2 year contract and once thats done, they will start ripping you off. Now I think, COX was much better than DirecTV. Atleast Cox doesn't have any contract.