LINGO Complaint - Account Suspended for using Little over 500 minutes in a week
Even though they said residential customer has 4999 minutes, they have suspended my account yesterday and till today I couldn't reach the management, the receptionist kept telling me some one will call me back on my contact number, no one ever did. I don't understand how the hell calling more than 10 people in a row and using more than 500 minutes in two week can be considered not a residential calling pattern. Please take my advice don't you ever take LINGO. They have the worst customer service, I called the number many times, I reched to the customer representative after 20 minutes, then she tries to connect me to management, and after 20 minutes tells me some one will call me back. This happened two days in a row. I have sent emails but no responds other than the automated responses. I don't know what to do now.