Citifinancial Complaint - Citifinacial worse than a loan shark!
LOWER BURRELL, PENNSYLVANIA -- I took out a small citifinancial unsecured loan about two years ago for home repairs. The staff was wonderful for all of 3 months. They would start calling relentlessly about a week before the payment was due. I would personally deliver the payment to the branch office that I took the loan out of. When there with my payment they would always try to get me to take out more money.
Recently we had fallen behind by 30 days on the loan. Ten days after the payment was due they called my 70 year old parents and told them that my wife and I was in serious trouble. They proceeded to tell them how much we were behind, told them that we could lose our house, and best of all asked them if they could loan us the money to "catch back up". I am 40 years old with my own family. I never gave Citifincial permission to give anyone my personal info. I did not even put my parents info on the application.
Unfortunately I now have parents in their mid 70's worried about our fincances. Citifinancial has clearly broken the pricacy act laws by giving my parents private information. Best of all lets use scare tactics on the elderly!
THANK YOU CITIFINCIAL!!! I AM FURIOUS!!!!