I just wanted to share my experience with the GE JKP30WMWW wall oven. The control pad on my oven has bubbled up and cracked. I called GE and since my warranty was up in May they agreed to replace the part, but not pay for the service. When the repair man came out, he said this will be the fourth panel he's had to replace and they're a very small appliance store. I must say I am VERY disappointed with GE and will warn other people to not purchase this product. The customer service department is a whole other story as anyone who has contacted them knows. GE could take a lesson in customer relations from Disney.