First data credit card processing Complaint - Bad customer serivce First Data
ARKANSAS -- When the representative for First Data called me on the phone I could tell he was reading from a script and it seemed as if he was taking his job as a joke (now I understand why; because it is a joke). After about 10 into his speech about how great they were he finally started giving me the breakdown of what their fees. At the end I thanked him and declined his service to which he would persist on asking me why not. I told him he was a lot more expensive then all the other merchants whom I have talked to and that is when he started being RUDE! I finally said good bye and hung up and he has been calling me ever since non stop. I have answered a few times and he said; "I didn't get to finish my speech." I told him there was nothing more to discuss and good-bye and he keeps calling me back.
It doesn't really bother me as I didn't give him my business number nor my cell number so he is calling the house phone which we never use and are rarely home but still I was shocked at the customer service. I can't imagine what would happen if I went with them and I had a problem, they would not care one bit. So I goggled the company and found a lot of negative reviews and now I understand why.
Do yourself a favor and find a better company. Read customer reviews before considering a company.