Hilton Hotels Complaint - Refuse to Refund or Transfer
To try to save some money I pre-paid a Hilton Garden Inn in Chattanooga for a customer meeting. The customer changed the site to Knoxville. I called Hilton to see if we can work it out to transfer the pre-paid to a Hotel in Knoxville. THEY wouldn't even discuss it. Wouldn't try to work with me nothing. So I hope that $157 was worth it to them, because the thousands I spend every year as a Gold member will now go to Marriott.