Toyota Motor Corporation Complaint - Closed rear hatch, inside rear view mirror broke off!!!!!
Closed the rear hatch on my Prius one day, and the inside rear view mirror came off, taking a chunk of windshield with it.
The car had 74K miles on it--contacting Toyota, they said they wouldn't repair it since the car had too many miles on it and was off warranty.
I understand the purpose of the warranty, but some defects do show themselves later, and Toyota's claim that the mileage was too high doesn't hold water in my opinion since this is not a mileage based defect.
I also wrote letters to the president of Toyota USA and the VP of customer retention to no avail.
I believe that Toyota has a manufacturing/materials defect that they are not willing to admit.