American Express Compliment - American Express Takes Care of it's Members
I meant to transfer 94,000 American Express points to Virgin America and I accidently transferred them to Virgin Atlantic instead. The fine folks at American Express tried for ten days but the thieves at Virgin Atlantic WOULD NOT RETURN the points! I will NEVER fly Virgin Atlantic and I will tell everyone I know not to either. I will, however, be a loyal (Platinum Level) American Express Member as long as I live. American Express recognized my 20+ years as a Card Member and reinstated my points!