Target Complaint - Online order cancelled without my knowledge
On Black Friday (Nov. 26, 2009) I ordered two TOM TOM 340S GPS units from Target online. I received an order confirmation for these two Christmas gifts. A week or so later I checkled on them. They had not been shipped. No problem, I assumed they were busy with Christmas orders. I chacked again on Dec. 11, 2009. My order could not be found and had been cancelled. I found this out after calling their online service center. I was told "Sorry". They didn't have enough units to fill all the orders. I could have gotten it from Amazon and others for the $97 price if they had not accepted my order or had let me know that it was not coming. I called Guest Services and was told the same, "Sorry". No offer for a rain check or to make the order good. I checke dthe local store and they had plenty of them in stock but would not honor the price. I called for a District Manager but have not gotten a return call. I will never shop Target again! I ordered from Amazon, Sams Club, Wal Mart, J&R Music, Lowes etc. this year and all went well. Target should have bent over backwards to get my order to me and did not try.