Video Only Complaint - Stay Away From This Company - Customer Service and Product Extended Warranties
Customer Service and Product Extended Warranties - Complaint
WASHINGTON -- WARNING! DON'T do business with this company!
This company is totally disreputable!
We bought a 52" Sony TV with an extended warranty. Not cheap! We still have two years on the warranty. We have spent the last month getting the run around on the warranty. Hours on the phone talking to everyone from Seattle to Texas to Portland and back to Seattle, Federal Way, Southcenter and around we go again. No website for contact or complaint. No information for contact of corporate headquarters. They sell these extended warranties and then tell you it is out of their hands. If you sell something out of your store, it's NOT out of your hands! YOU are ultimately responsible for what you sell, even if it's a sham of a warranty.
At this point, we have two full years to dog these crooks. The next step is the filing of a report to the Attorney General of Washington State for fraudulent practices and a report to the Better Business Bureau.
We WILL be the dog with the bone.