VRBO.com Complaint - VRBO is a huge risk for renters
I recently decided to rent a cottage in a Florida beachside development for a few days between Christmas and New Years. I contacted an owner through the site VRBO.com and the owner and I agreed on a price for my stay and he assured me he would be in touch. This was before Thanksgiving. I then attempted to contact him several times after the holiday to attempt to send my deposit and pay for the unit. Each time he would say he was really busy but he would get back to me. His last response was yesterday when he notified me he had rented the unit out long term to another couple that he had been negotiating with. This is two weeks before our trip. VRBO says there is nothing they can do and will not even ban him from the site or pay the difference between our former rate and the rate we are being forced to pay now for another unit.
Basicly VRBO is siding with the landlord that acted in bad faith. When you Rent VRBO you are renting at your own risk.