Saturn Complaint - Outrageous repairs - Auto repairs at Saturn of Columbia, S.C.
Auto repairs at Saturn of Columbia, S.C. - Complaint
COLUMBIA, SOUTH CAROLINA -- I bough a 2005 Ion from Saturn of Columbia in 2006 with 19,000 miles and since I am a retired nurse it now has only 43,000 miles. First year was great but mailing something at a roadside box I could not get the car steering wheel to move much. I had it towed to the repair shop at Saturn of Columbia, S. C. and dean the manager said he had to put a new steering column on it which cost 800 dollars. One Tech said they straightened out but dean insisted on the new column. Today Dec. 12th of 2009 I could not start the car, had it jumpered and went back to the Saturn dealership Saturn of Columbia, again Dean was there. Not only did I need a new battery he said but new ignition and switch and a lot of diagnosis test and the fuel injection cleaned which came to a total of 507 dollars. Look I think all it need was a battery. I looked around and I only saw people getting ripped on repair bills and not customers buying cars. Advance Auto told me that the mileage was too low to require a new steering wheel and also the new ignigtion switch? I am retired and live on a fixed income. I would have had my mechanic do the battery but because of the nature of it had to be done at the dealership. I am probably not every going to buy another Saturn as I have only one dealership here and Dean is the manager of the auto repair shop. I feel they are thinking, there is that old lady again lets see what we can rip her for today. That 507 was my Christmas money so will be a lean Christmas this year for my family. Thank you, Elizabeth F. Taylor (bewildered and perplexed as to what the car really needed. My mechanic said only a battery as I keep up with the new tires and maintenance of the vehicle.