VRBO Complaint - VRBO 214119, ad misleading and "home away guarantee" a lie
This condo I stayed at was much larger then the pic's can display - remodeled, OK, but that's not why you're going on a vacation is it? - - to look at a remodeled condo (or house)?
please be warned, I was promised a condo with "A/C, N/S, and a pool, sleeps 4-6 adults". AC was a tiny unit in the "master br", and the other bedroom smells like an ashtray -no amount of airing it out will help. I know because I stayed there for 11 days. "Japanese futon" was a 2" pad no bigger then a 5yo can sleep on. the pool was no larger then a typical hot tub.
so in reality at most this condo could sleep 3 adults. so, I was pretty upset having 4 adults there, one with asthma & the flu who had to go to ER for meds because smoke really exacerbated it (what was she to do, sleep outside in the car?), and I had no recourse to boot, because vrbo does not stand beind the "home away guarantee" and I was stuck. to quote, VRBO said "this is highly unusual and we will contact the owner. unfortunately you do not qualify for the $5000.00 guarantee." really, all these lies to sell a condo? what does qualify? (I notice you now have to pay $70 for a $10,000.00 guarantee that I wonder if vrbo will ever pay out) it's not a pretty picture when you've planned a vacation 2years in advance.
If you are going for an extended stay (21+days) a condo/home might be the way to go in my humble opinion-but there are other sites to help you find a good place to stay that are reliable and worth their salt.
IF you are going on vacation for a once in a lifetime trip, save up your $$ to make plans with a hotel or resort that will cater to your whims and fix things the second anything goes wrong (if anything goes wrong at all), because they care about their representative -VRBO does not care -they think they don't have to care about their representative because negative comments like this are screened, any comment does not make it to the website unless the owner approves it! come on, you have no way of finding out the truth of the condo (or home, cabin, etc), which is bad for the good eggs because now everything on VRBO is tainted.
Think about your trip and what you will do, and what you want to do at the end of your day. you have been sightseeing and you're now exhausted, so there is something extremely depressing about washing your own laundry, taking out the garbage, and doing dishes while on vacation!
PS, do not buy your airline tickets more then 3-5 months in advance - the airline will kill your pocketbook by about $400 extra per ticket -but you'll learn about that if you look at the dr mercola article "roam the world without spending a kings ransom"