Bassett Furniture Stores Complaint - Rude And Childish Manager At Greensboro Store In My Opinion
GREENSBORO, NORTH CAROLINA -- Dear Bassett Management:
I wanted to convey to you the extreme lack of professionalism exhibited by "Dean" (I do not know his last name nor do I care ever to return to the store to find out), the so-called manager at your store off of Wendover Avenue in Greensboro.
After my wife and I were ready to purchase $10,000 worth of furniture in your store, your manager rudely interrupted and insulted my wife at which point we cancelled the sale.
In my entire life, I have never seen a store "manager" exhibit such rude and inappropriate behavior and in my opinion, he is more suited to work at Wal-Mart stocking shelves than running an upscale furniture store.
His actions cost Bassett, the store, and his sales woman several thousand dollars in sales as well as a decline in reputation. I simply wanted to make you aware of this problem, but judging from his unrestricted behavior and insulting attitude towards customers, you probably have heard this complaint before.
WE WILL NOT BE BACK and what's more we will be sure to tell all of our friends to never patronize your furniture establishment ever again.
We will be posting our experience online on several furniture store reviews to alert other furniture shoppers to our horrible experience at Bassett.
Hopefully, you can offer your managers some training in manners and in customer service, particularly when such a large sale is at stake.
No Longer A Customer