British Airways Complaint - Improving customer relations
I am a frequent flier with British Airways and truly saddened by i) the inflexible and extremely poor loyalty program ii)appalling quality of the food, in all likelihood not much better than prison food. British Airways used to be an airline that I was proud to fly (I'm an expat Brit), but its now resembling a cheap, low quality airline. Its time to look for an alternative that can give me a much better deal.
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