Frigidaire Complaint - Everybody has the same problem w/this washer! Its only 14 months old!
I bought a Frigidaire gallery series washer and dryer set on 10-11-08. today its 12-14-09 and last week my washer started making noise, has dirty water in it and smells worse than john wayne gacy's basement! I have read on this website a bunch of the same problems people are having with this machine. I called frigidaire's customer service line and reached a third world country overseas helpless hotline. At first I thaught the guy was trying to sell me a slurpee but listening closer to his terrible broken English he basically said I'm out of luck and there's nothing they can do for me because the washing machine went out of warranty less than 2 months ago, yes, TWO MONTHS! Luckally I am an auto mechanic and have knowledge of mechanical things so I started inspecting the washing machine and found that the water pump is making a horrible noise and is very hot. I go to THE authorized Frigidaire parts store and found the pump for $116.95. I googled the part number( 137108100)and found the part much cheaper on every website, cheapest being $54.99. Frigidaires parts place was the most expensive. So not only did I overpay for a junk machine($799 just for the washer), they want to overcharge me for the part!I am ordering the part today(NOT FROM FRIGIDAIRE!)so I pray that is the problem. These were the first new appliances I bought for my new house and I was going to buy all Frigidaire appliances for my house and I am so lucky I did not! I would never buy another Frigidaire product again!