Korean Air Complaint - Don't expect to sit by your wife or family.
I bought my tickets on Dec 1st through Airfare.com. For my wife and I to go to Korea on Dec 21st to see our son. Korean Air decided that we do not need to sit together for the 15 hour flight, in fact middle seats in separate parts of the plane will be fine. When I contacted Korean Air about this they told me to ,"wait until I get to Seattle and hope that somebody cancels and the seattle agents might consider accomodating you." $4500 for tickets on a 15 hour flight and I get a "Hope" for an answer. I have spent numerous HOURS on the phone and writting emails and Korean Air refuses to even accept the fact that A MARRIED COUPLE SHOULD BE AFFORD THE BASIC AND SIMPLE CIVILITY OF SITTING TOGETHER FOR A 15 HOUR FLIGHT!!!!! But KOREAN AIR refuses! Of course for $750 I was told I can change the tickets. Yes, $750 is the change fees, I would still be responsible for the difference in price of the new tickets. THANKS KOREAN AIR FOR SHOWING ME YOU WILL NOT HONOR YOUR OWN CUSTOMER COMMITMENT!!
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