American Express Gift Cards Online Complaint - American Express Gift Cards Online
Seemed like a great idea at the time. I ordered $200 in photo gift cards 6 days ago. Still have not received any notification of when these cards will be sent. When you call American Express, they immediately transfer your call to Mumbai in India where the agents have no information about the status. This is particularly annoying because I called back 4 times, told the American agent that I did not wish to be transferred to India and instead she transferred me to an agent in the Phillippines!! So I still don't know if I will receive my gift cards in time for Christmas and no one at American Express has a clue. I will never order a gift card from them again and will seriously curtail the use of my card in the future. I'm a cash girl from now on. This company blows!
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