NCO Financial Systems Complaint - NCO Financial Excessive Calling to Non-Debtor
Although NCO Financial knows the location of the debtor its representatives continue to call an elderly relative of the debtor. NCO reps have called 2x per day on average (thank goodness her phone keeps a log of incoming calls!). Since NCO is only allowed to contact a 3rd party to acquire location information, the fact that they continually call even though they have the debtor's location is harassment. I have to wonder if it is part of their "collection practices" to try and frighten/harass elderly relatives of debtors. Fortunately I was there when the last call came in and I got on the phone and informed the NCO representative if they called again a complaint would be filed with the FTC.
NCO needs to stop harassing elderly relatives of debtors!